Tg99 Privacy Policy — Your Data, Our Responsibility
Last updated: January 2025
What information is collected
Certain personal information is collected for the purpose of registration and service delivery on the tg99 platform. This includes your name, email address, mobile number, date of birth, and payment-related information such as your bKash or Nagad account number. A copy of your national ID card or passport may be requested for identity verification, and this is stored with full security. When you browse our site, your browser type, IP address, and device information may also be logged automatically. All of this information is used solely to improve service quality and ensure security. We never collect unnecessary information and strive to keep the amount of data collected to a minimum.
How your information is used
Collected information is primarily used for account management, transaction processing, and providing customer service. This information is used to correctly process your deposit and withdraw requests and to resolve any disputes. In certain cases, it may be necessary to provide information to regulatory authorities in compliance with applicable law, though this will be strictly within legal obligations. We may use your contact information to send you important updates, transaction confirmations, or security notifications. Your consent will be obtained before sending promotional messages, and you may withdraw this consent at any time. Information is not used commercially or sold to third parties.
Our measures to protect your data
Tg99 uses industry-standard SSL encryption and firewall technology to keep user data secure. Our servers and databases are protected from unauthorized access and undergo regular security audits. Only authorized personnel have access to necessary data on a limited basis, and this access is strictly monitored. Payment-related data is stored with separate encryption to ensure maximum protection even in the event of a breach. Should a data breach occur, we will promptly notify the affected users and take the necessary steps. Alongside technical safeguards, we maintain a culture of data protection through regular staff training.
Cookies & Tracking Technology
Our website uses cookies and similar technologies to enhance your browsing experience. Using cookies, we remember your login status, save your preferred language settings, and ensure session security. Analytics cookies help us understand which pages users spend the most time on and where issues arise. You can disable or delete cookies at any time from your browser settings, though this may limit certain features. For cookies other than essential ones, we operate on the basis of your consent. We do not share cookie data with third-party advertising networks.
Your rights regarding your information
Every user of the tg99 platform retains full rights over their own personal information. You may view the information stored in your account and request corrections at any time. Upon account closure, you may also request deletion of data that falls outside of legal retention obligations. As part of data portability, you may request a copy of your information. You also have the right to object to the processing of your data for any specific purpose. For any requests related to these rights, please contact our support team and we will endeavor to respond within 72 hours.
Policy changes & contact
This privacy policy may be updated from time to time, and any changes will be published on this page. For significant changes, we will endeavor to notify you via your registered email. Continued use of the platform after changes are made will be considered acceptance of the new policy. For any questions or concerns regarding privacy, you may contact our support team. Our support team is available 24 hours a day, 7 days a week to answer your questions. Your trust and confidence is tg99's greatest asset, and we always place the highest priority on the security of your information.
Our commitment in brief
100% Encryption
All data is secured with SSL technology.
No data for sale
No data is transferred to any third party.
Right to rectification
You can update your information at any time.
24/7 Support
Our support team is always ready to assist with any questions.